Making the difference:
Comprehensive Pre- and After-Sales Support
Product Training – Expertise for Optimal Performance
At Longking EnTech, we design and deliver comprehensive training programs to equip our clients with in-depth knowledge of ozone and UV technologies and ensure a thorough understanding of product operation and maintenance.
Our training sessions are tailored to support successful system deployment, maximizing efficiency and performance. Clients can participate in hands-on training at our Newland Training Center in Spain or opt for on-site sessions conducted at their facilities for a more customized learning experience.
Product Performance Monitoring – Advanced Remote Control with SENTINEL
At Longking EnTech, we ensure continuous system reliability through SENTINEL, our innovative remote control system. SENTINEL enables real-time data monitoring, allowing for proactive corrective and preventative maintenance to optimize equipment performance.
By ensuring a seamless flow of operational data, our system helps clients minimize downtime, enhance efficiency, and extend the lifespan of their ozone and UV treatment solutions.
Comprehensive After-Sales Services
At Longking EnTech, we provide dedicated after-sales support to ensure the long-term performance and reliability of our systems. Our expert team of engineers and technicians offers comprehensive technical assistance, covering every aspect of system operation, maintenance, and optimization.
With a customer-focused approach, we deliver timely support, troubleshooting, and system upgrades, ensuring that our clients maximize the efficiency and longevity of their ozone and UV treatment solutions.
On-Site Service – Expert Support at Your Location
At Longking EnTech, we offer on-site service to ensure seamless installation, commissioning, and performance optimization of our systems. Our team of highly skilled technicians is equipped with specialized tools and expertise to provide hands-on support directly at your facility.
Whether for product installation, system commissioning, or troubleshooting, our on-site service ensures that your ozone and UV treatment solutions operate efficiently and reliably from day one.
Spare Parts Logistics – Fast and Reliable Supply
At Longking EnTech, we ensure efficient and timely delivery of spare parts through our modern logistics network. With strategically located warehouses in China and Spain, we guarantee that our customers receive the necessary components promptly, minimizing downtime and ensuring continuous system operation.
Our streamlined supply chain and inventory management system enable us to provide fast, reliable, and cost-effective spare parts solutions, keeping your ozone and UV treatment systems running at peak performance.
Testing and Repairs – Expert Solutions for System Reliability
At Longking EnTech, our team of product experts and repair technicians is dedicated to diagnosing and resolving any system issues efficiently. Operating from our specialized repair centers in Spain and China, we ensure comprehensive testing, maintenance, and repair services to restore your equipment to optimal performance.
With cutting-edge diagnostic tools and expert knowledge, we provide fast, reliable, and cost-effective solutions, minimizing downtime and extending the lifespan of your ozone and UV treatment systems.